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Team effectiveness: psychological safety, percentage percentage of respondents who select 'agree' or 'strongly agree' (Indicator)

Definition

The average score on the psychological safety behavior of effective teams. This indicator is one component of the overall Team effectiveness indicator. 

The tool is meant to help team members understand their own team dynamics and find ways to improve. Team members should answer the questions individually, then discuss the results with each other.  

The instrument does not define a numerical score, and it has not been validated for use in comparisons between agencies or time periods. LogicalOutcomes recommends that the indicator be the percentage of respondents who select 'agree' or 'strongly agree', and that the scores be used as a guide for improvement.  

 

Alternate names:

Short name
Team effectiveness psychological safety

Outcome Areas

Rationale

More important than individual characteristics is how a team functions as a whole. This tool is based on independent research and is broadly applicable to a variety of team types. The indicators are action-focused, simple, and valued.

Calculation rules

Computation Rule:

Percentage of respondents who select 'agree' or 'strongly agree' 
The number of questions (2)

Numerators

Two data elements with a Likert scale measuring if teams agree or disagree with the statements.

Comments

Please see the overall indicator, Team effectiveness, for a preview of survey questions and links to the data elements belonging to the other four behaviors.

Psychological safety 

If members of your team fear asking for constructive feedback, or hesitate to ask “silly” questions or share new ideas, then your team may need to improve its psychological safety. 

       Please rate your level of agreement, from 1 "strongly disagree" to 5 "strongly agree" 

       1. All team members feel comfortable brainstorming in front of each other 

       2. All team members feel they can fail openly without being rejected 

 

 

References

Google re:Work - Guide: Understand Team Effectiveness. (n.d.) Accessed March 10, 2017. https://rework.withgoogle.com/guides/understanding-team-effectiveness/steps/help-teams-determine-their-needs/

Chamberlain, Andrew. “What Matters More to Your Workforce than Money.” Harvard Business Review, January 17, 2017. https://hbr.org/2017/01/what-matters-more-to-your-workforce-than-money

*minor changes in the wording of question two, changing 'shunned' to 'rejected'

* Edits were made to the definition according to Google re:Work's Team Effectiveness Discussion Guide for simpler readability and clarity.

-The tool is meant to help team members understand their own team dynamics and find ways to improve. Team members should answer the questions individually, then discuss the results with each other.  

-The instrument does not define a numerical score, and it has not been validated for use in comparisons between agencies or time periods. LogicalOutcomes recommends that the indicator be the percentage of respondents who select 'agree' or 'strongly agree', and that the scores be used as a guide for improvement.  

*Changed the indictor scoring from 'average score' to 'percentage of respondants who select 'agree' or 'strongly agree'.

Additional Attributes

Slot name Type Value Similar
Collection

OCASI

265
Data collection

Surveys and interviews

32
Inputs and outputs

Organizational capacity

17
Terms of use

This content is from rework.withgoogle.com (the "Website") and may be used for non-commercial purposes in accordance with the terms of use set forth on the Website https://rework.withgoogle.com/terms/

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